This process utilizes our professional expertise to implement the customized care management needs developed in the Comprehensive Assessment. Care management services may include such activities as:

• Consulting with physicians and other medical staff on client’s behalf.
• Making the necessary arrangements for facility admissions, transfers, and discharges.
• Arranging for needed in-home services, modifications and equipment.
• Medical monitoring of frail clients in crisis.
• Coordinating medical services when multiple disciplines are involved.
• Acting as Health Care Surrogate for clients without loved ones to represent them in this capacity.
• Negotiating with insurance companies for needed eligible services.
• Reconciliation of billing issues
• Advocacy of patient care in hospitals and facilities